Faculty and Staff

Dr. Dianne Welsh

Hayes Distinguished Professor

Founding Director Entrepreneurship Cross-Disciplinary Program

Department of Marketing, Entrepreneurship, Hospitality and Tourism

Bryan 328 dhwelsh@uncg.edu 336-256-8507 LinkedIn Download Curriculum Vitae

Background

DIANNE H.B. WELSH is the Hayes Distinguished Professor of Entrepreneurship and Founding Director of the Entrepreneurship Programs at The University of North Carolina Greensboro, including the North Carolina Entrepreneurship Center and the Entrepreneurship Cross-Disciplinary Program. She has previously founded two entrepreneurship programs and centers and has held three endowed professorships. In 2015, Dianne was named the Fulbright-Hall Distinguished Chair in Entrepreneurship for Central Europe in 2015. She was honored with the Senior Teaching Award for the University of North Carolina Greensboro in 2015 and was the December Commencement Speaker. She is also a visiting professor at the renowned Aalto University International Business program as well as teaching in Poland, Slovakia, and Austria. Dianne is a recognized scholar in family business, international entrepreneurship, women-owned businesses and franchising and has seven books and over 150 publications. Her research has been published in AMJ, JIBS, ET&P, JBV, FBR, JSBM, and JFBS, among other journals. She has three new books, Creative Cross-Disciplinary Entrepreneurship, published by Palgrave-Macmillan, Global Entrepreneurship (3rd edition forthcoming), and Case Studies in Global Entrepreneurship (2nd edition forthcoming), published by Kendall-Hunt. She serves on numerous journal editorial review boards. She served as the 2015 Chair for the Technology and Innovation Management Division of the Academy of Management with 2,700 members. Dianne is a Fellow in the Family Firm Institute, U.S. Association for Small Business & Entrepreneurship, and Small Business Institute. She is a Certified Family Business Counselor and holds the Senior Profession in Human Resources certification. She served as a Presidential Appointee to the US Air Force Academy and the Defense Advisory Committee for Women in the Services (DACOWITS). Dianne delivered the keynote address at the U.N.E.C.E. Conference in Azerbaijan in 2012. She held the Fulbright-Hall Distinguished Chair for Entrepreneurship in Central Europe at WU (Vienna University of Economics and Business) in the spring of 2015. She has consulted for Fortune 50 businesses, family businesses, franchises, and high growth businesses throughout the world. Dianne has assisted seven universities in implementing programs across campus in the US and Australia.

Research and Awards

Women entrepreneurs and family firm heterogeneity: Evidence from an emerging economy
Coauthor(s)

Kaciak, E., Trimi, S., & Mainardes, E.W

Publication Date

2017

Journal/Publisher

Group Decision and Negotiation, (in press)

Additional Information

5-year Impact Factor 1.946

An entrepreneurial marketing dilemma: The case of the melted buttons
Publication Date

2017

Journal/Publisher

Journal of the International Academy for Case Studies, . Journal of the International Academy for Case Studies, Instructor Notes

Additional Information

23(1), 39-41 , 23(2), 31-35.

Work-family balance and marketing capabilities as determinants of Chinese women entrepreneursÕ firm performance
Coauthor(s)

., Kaciak, E., Memili, E., & Zhou, Q.

Publication Date

2017

Journal/Publisher

Journal of Global Marketing, special issue on the Role of Gender in Global Marketing

Additional Information

30(3), 174-191. Impact Factor .32

The influence of perceived management skills and perceived gender discrimination in launch decisions by women entrepreneurs
Coauthor(s)

Kaciak, E., & Minialai, C

Publication Date

2017

Journal/Publisher

International Entrepreneurship & Managment Journal

Additional Information

13(1), 1-33. DOI:10.1007/s11365-015-0379-y Impact Factor 5.053

Internationalization of publicly traded family firms: A transaction cost theory perspective and longitudinal analysis
Coauthor(s)

Memili, E., Misra, K., Chrisman, J.J.,

Publication Date

2017

Journal/Publisher

International Journal of Management and Enterprise Development, special issue on Family Enterprises

Additional Information

16(1/2), 80-108

The impact of education and the environment on the start-up intentions of women in the Arab world
Coauthor(s)

Mehtap, S., Pellegrini, M.M., Caputo, A.

Publication Date

2016

Journal/Publisher

International Journal of Entrepreneurial Behavior & Research, (in press).

Website quality for SME wineries: Measurement insights
Coauthor(s)

Canziani, B.,

Publication Date

2016

Journal/Publisher

Journal of Hospitality and Tourism Technology,

Additional Information

7(3), 266-280

Influence of stages of economic development on women entrepreneursÕ startups
Coauthor(s)

Kaciak, E., & Thongpapanl, N

Publication Date

2016

Journal/Publisher

Journal of Business Research

Additional Information

69(11), 4933-4940. Impact Factor: 1.684

Successfully managing chain-wide transformational change
Coauthor(s)

Brand, M.J., Croonen, E.P.M.

Publication Date

2016

Journal/Publisher

Organizational Dynamics

Additional Information

45(2), 94-103. Impact Factor: 0.79

Validation of a measure of social entrepreneurship
Coauthor(s)

Carraher, S.M.,Svilokos, A

Publication Date

2016

Journal/Publisher

European Journal of International Management, special issue on Internationalization of Social Entrepreneurship

Additional Information

10(4), 386-402. Impact Factor .6 (ISI rating)

Entrepreneurship education: Process, method, or both?
Coauthor(s)

Tullar, W.L., & Nemati, H

Publication Date

2016

Journal/Publisher

Journal of Innovation & Knowledge

Additional Information

1(3), 125-132

An empirical analysis of the impact of family moral support on Turkish women entrepreneurs
Coauthor(s)

Memili, E., & Kaciak, E.

Publication Date

2016

Journal/Publisher

Journal of Innovation & Knowledge

Additional Information

1(1), 3-12

Social Entrepreneurship-innovative solutions’ provider to the challenging of an aging population: The case of Romanian retirees
Coauthor(s)

Dr‹gu_in, M,Grosu, R. M., Iosif A. E., Zgura I. D

Publication Date

2015

Journal/Publisher

Amfiteatru Economic Journal

Additional Information

17 (9), 1183 Ð 1197. Impact Factor: 0.838

Value creation and value appropriation in innovation process in publicly-traded family firms
Coauthor(s)

Memili, E., Fang, H.

Publication Date

2015

Journal/Publisher

Management Decision

Additional Information

53(9), 1921-1952. Impact Factor: 3.787

What pedagogical methods impact studentsÕ entrepreneurial propensity?
Coauthor(s)

Canziani, B., Hsieh, Y., & Tullar, W

Publication Date

2015

Journal/Publisher

Journal of Small Business Strategy

Additional Information

25(2), 11-42

Cross-country technology gap in Latin America: Growth accounting and non-parametric approaches
Coauthor(s)

Misra, K., Memili, E., Reddy, S., & Sype, G.E

Publication Date

2015

Journal/Publisher

Cross-Cultural Management: An International Journal

Additional Information

22(4) 630-648. Impact Factor 0.885

Microenterprises in Malaysia: A preliminary study of the factors for management success
Coauthor(s)

Munoz, M.,Chan, S.H., & Raven, P.V.

Publication Date

2015

Journal/Publisher

International Entrepreneurship and Management Journal

Additional Information

11(3), 673-694. Impact Factor 5.053

Role conflicts of family members in family firms
Coauthor(s)

Memili, E., Chang, E., Kellermanns, F.

Publication Date

2015

Journal/Publisher

European Journal of Work and Organizational Psychology

Additional Information

24(1), 143-151. Impact factor 2.094

The influence of family moral support and personal problems on firm performance: The case of Korean women entrepreneurs
Coauthor(s)

Kim, G., Memili, E., & Kaciak, E

Publication Date

2014

Journal/Publisher

Journal of Developmental Entrepreneurship

Additional Information

19(3), 1450018-1450035

Responding to the needs and challenges of arts entrepreneurship: An exploratory study of arts entrepreneurship in North Carolina higher education
Coauthor(s)

Onishi, T., DeHoog, R.H

Publication Date

2014

Journal/Publisher

Artivate: A Journal of Entrepreneurship in the Arts

Additional Information

3(2), 21-37

The determinants of venture creation time: A cross country perspective
Coauthor(s)

Misra, K., Memili, E., Sakar, S.

Publication Date

2014

Journal/Publisher

International Entrepreneurship and Management Journal

Additional Information

10(2), 253-276. Impact Factor 5.053

The impact of Foreign Direct Investment (FDI) on women’s entrepreneurship
Coauthor(s)

Misra, K., Memili, E.,Fang, H

Publication Date

2014

Journal/Publisher

Journal of Small Business Strategy

Additional Information

24(1), 45-59

Family firm psychological capital through the lens of the Leader-Member Exchange Theory
Coauthor(s)

Memili, E & Kaciak, E.

Publication Date

2014

Journal/Publisher

Journal of Leadership & Organizational Studies

Additional Information

21(2), 200-209. Impact Factor: 1.13

Japanese women entrepreneurs: Implications for family firms
Coauthor(s)

Memili, E., Kaciak, E., & Ochi, M.

Publication Date

2014

Journal/Publisher

Journal of Small Business Management

Additional Information

52(2), 286-305. Impact Factor: 1.333

Saudi women entrepreneurs: A growing economic segment
Coauthor(s)

Memili, E., Kaciak, E., & Al-Sadoon, A

Publication Date

2014

Journal/Publisher

Journal of Business Research

Additional Information

67(5), 758-762. Impact Factor: 1.684

A model of cross campus entrepreneurship and assessment
Coauthor(s)

Tullar, W.L., & Nemati, H

Publication Date

2014

Journal/Publisher

Entrepreneurship Research Journal

Additional Information

4(1), 95-115

Psychological capital in family-owned franchise firms and corporate social responsibility
Coauthor(s)

Memili, E.

Publication Date

2014

Journal/Publisher

Journal of Ethics and Entrepreneurship

Additional Information

4(1), 5-20.

Toward a conceptual model of the role of entrepreneurship in the family office
Coauthor(s)

Roure, J., Segurado, J.L, & Rosplock, K

Publication Date

2013

Journal/Publisher

Journal of Applied Management and Entrepreneurship

Additional Information

18(4), 42-63

Perceptions of entrepreneurship across generations in family businesses and family offices: A stewardship theory perspective
Coauthor(s)

Memili, E., Rosplock, K., Roure, J., Seguardo, J. L

Publication Date

2013

Journal/Publisher

Journal of Family Business Strategy

Additional Information

4(3), 213-226. Impact Factor: 1.318

Sudanese women entrepreneurs.
Coauthor(s)

Memili, E., Kaciak, E., & Ahmed, S.

Publication Date

2013

Journal/Publisher

Journal of Developmental Entrepreneurship

Additional Information

18(2), 1-18

Going beyond research on goal setting: A proposed role for organizational psychological capital of family firms
Coauthor(s)

Memili, E.& Luthans, F

Publication Date

2013

Journal/Publisher

Entrepreneurship Theory & Practice

Additional Information

37(6), 1289-1296. . Impact Factor: 2.242

The new generation of Massive Open Online Courses (MOOCS) and entrepreneurship education
Coauthor(s)

Dragusin, M.

Publication Date

2013

Journal/Publisher

Small Business Institute©Journal

Additional Information

9(1), 51-65.

The evolution of social entrepreneurship: What have we learned?
Coauthor(s)

Krueger, N.F

Publication Date

2013

Journal/Publisher

Journal of Technology Management in China

Additional Information

7(3), 270-290

Towards a theory of nonfamily employeesÕ organizational identification and attachment in family firms
Coauthor(s)

Memili, E.

Publication Date

2013

Journal/Publisher

Journal of Technology Management in China

Additional Information

7(3), 255-269

The role of gender and ethnicity in consulting services: Implications for public policy
Coauthor(s)

Sciglimpaglia, D & Harris, M.

Publication Date

2013

Journal/Publisher

Journal of Entrepreneurship & Public Policy

Additional Information

2(1), 80-95

Training marriage and family therapists as family business advisors: A supervisory model
Coauthor(s)

Castanos, C.

Publication Date

2013

Journal/Publisher

Academy of Entrepreneurship Journal

Additional Information

19(1), 1-40

Entrepreneurship and small business in Eastern Europe: Overcoming challenges, sustaining growth
Coauthor(s)

Weiss, B.M.

Publication Date

2013

Journal/Publisher

International Journal of Globalisation and Small Business

Additional Information

5(3), 148-169

Microenterprise performance and microenterprise zones (MEZO) in China
Coauthor(s)

Munoz, J.M., Deng, S., & Raven, P.V.

Publication Date

2013

Journal/Publisher

Management Decision

Additional Information

51(1), 25-40. Impact Factor: 3.787

From the laboratory to the market: On the propensity of young inventors to form new businesses
Coauthor(s)

Link, A.N.

Publication Date

2013

Journal/Publisher

Small Business Economics: An Entrepreneurship Journal

Additional Information

40(1), 1-7. Impact Factor: 1.795

What can drive entrepreneurial firms? An analysis of the Inc 500 companies
Coauthor(s)

Chang, E.P.C., Memili, E & Chrisman, J.J

Publication Date

2012

Journal/Publisher

Journal of Small Business Strategy

Additional Information

22(2), 27-49. Impact Factor: 1.333

Family firmsÕ professionalization: A resource-based view and institutional theory perspective
Coauthor(s)

Fang, H., Memili, E., Chrisman, J.J.

Publication Date

2012

Journal/Publisher

Small Business Institute Journal

Additional Information

8(2), 12-34

The determinants of venture creation time: A cross-country perspective
Coauthor(s)

Misra, K., Memili, E& Sarkar, S

Publication Date

2012

Journal/Publisher

International Entrepreneurship and Management Journal

Additional Information

1-24. Impact factor 5.053

A resource based view of three forms of businesses in the startup phase: Implications for franchising
Coauthor(s)

Davis, A.E., Desplaces, D., & Falbe, C.M

Publication Date

2012

Journal/Publisher

Journal of Small Business Strategy

Additional Information

22(1), 47-65. Impact Factor: 1.333

The impact of geographic diversification on export performance of small and medium-sized enterprises (SMEs)
Coauthor(s)

Cie_lik, J., Kaciak, E

Publication Date

2012

Journal/Publisher

Journal of International Entrepreneurship

Additional Information

10(1), 70-93

Entrepreneurship education in higher education institutions as a requirement in building excellence in business.The case of The University of North Carolina at Greensboro
Coauthor(s)

Dragusin, M.

Publication Date

2011

Journal/Publisher

Forum Ware International Journal

Additional Information

1, 266-272 (ISSN 1810-7028)

Bootstrapping franchise startups
Coauthor(s)

Falbe, C.M., Kumar, A.

Publication Date

2011

Journal/Publisher

Small Business Institute ¨ (SBI) Journal

Additional Information

7(2), 63-70

Hope among franchise leaders: Why hope has practical relevance to franchising-An exploratory study
Coauthor(s)

Raven, P.V.

Journal/Publisher

Canadian Journal of Administrative Sciences

Additional Information

28(2), 134-142. Impact Factor: 0.405

A comparison of retail franchises, independent businesses, and purchased existing independent business startups: Lessons from the Kauffman firm survey
Coauthor(s)

Desplaces, D., & Davis, A.E

Publication Date

2011

Journal/Publisher

Journal of Marketing Channels

Additional Information

18(1), 3-18

The effect of early internationalization on survival, consistency, and growth of export sales
Coauthor(s)

Cieslik, J., Kaciak, E.

Publication Date

2010

Journal/Publisher

Journal of Small Business Strategy

Additional Information

21(1), 39-64. Impact Factor: 1.333

Can we afford it? Investment decisions of family and nonfamily owners
Coauthor(s)

Zellweger, T

Publication Date

2010

Journal/Publisher

Academy of Entrepreneurship Journal

Additional Information

16(2), 21-42

Sustainable strategic management in an emerging market economy: The case of Romanian women entrepreneurs
Coauthor(s)

Dragusin, M.

Publication Date

2010

Journal/Publisher

International Journal of Sustainable Strategic Management,

Additional Information

1(4), 344-359

International professional service firms: How do they affect government policy?
Coauthor(s)

Simon, G.L

Publication Date

2010

Journal/Publisher

The Services Industries Journal

Additional Information

30(1), 11-23

An examination of the relationship between the mission of the university, the business school, and the entrepreneurship center: An application of ChandlerÕs strategy and structure hypothesis
Coauthor(s)

Carraher, S.M.,Svilokos, A

Publication Date

2009

Journal/Publisher

Journal of Applied Management & Entrepreneurship

Additional Information

14(4), 42-53

Foreign Direct Investment stimulates economic growth in Central and Eastern Europe: Empirical evidence from CEE
Coauthor(s)

Kornecki, L., Raghavan, S

Publication Date

2008

Journal/Publisher

Journal of Economics and Organization of Enterprise/ Ekonomia i Organizacja Przedsiebiorstwa

Franchisee leadership traits v manager leadership traits: An exploratory study comparing hope, leadership, commitment, and service quality delivery.
Coauthor(s)

DiPietro, R.B., Severt, D., & Raven, P.V

Publication Date

2008

Journal/Publisher

International Entrepreneurship and Management Journal

Additional Information

4(1), 63-78. Impact Factor 5.053

The black box: Unraveling family business succession
Coauthor(s)

Campbell, N.D., Heriot, K.C

Publication Date

2007

Journal/Publisher

New England Journal of Entrepreneurship

Additional Information

10(2), 9-14

A measure of hope in franchise systems: Assessing franchisees, top executives, and franchisors
Coauthor(s)

DiPietro, R.B.,Raven, P.V., & Severt, D

Publication Date

2007

Journal/Publisher

Journal of Leadership and Organizational Studies

Additional Information

13(3), 59-66. Impact Factor: 1.092

Women-entrepreneurs: A dynamic force of the small business sector
Coauthor(s)

Dragusin, M.

Publication Date

2006

Journal/Publisher

Amfiteatru Economic Journal

Additional Information

20, 60-68. Impact Factor: 0.838

Direct selling worldwide: The Mary Kay Cosmetics story
Coauthor(s)

Pendleton, Y

Publication Date

2006

Journal/Publisher

International Journal of Family Business

Additional Information

3(1), 61-68

An exploratory study of retail service quality expectations and perceptions among Philippine small/medium enterprises
Coauthor(s)

Munoz, J.M., Raven, P

Publication Date

2006

Journal/Publisher

Journal of Developmental Entrepreneurship

Additional Information

11(2), 145-156

Family business in the Middle East: An exploratory study of retail management in Kuwait and Lebanon
Coauthor(s)

Raven, P.V.

Publication Date

2006

Journal/Publisher

Family Business Review

Additional Information

19(1), 29-48. Impact Factor: 5.528

Outsourcing in the IT industry: The case of the Philippines
Coauthor(s)

Munoz, J.M

Publication Date

2006

Journal/Publisher

International Entrepreneurship & Management Journal

Additional Information

2(1), 111-123

An examination of international retail franchising in emerging markets
Coauthor(s)

Alon, I., & Falbe, C.M

Publication Date

2006

Journal/Publisher

Journal of Small Business Management

Additional Information

44(1), 130-149

An exploratory study of SME management in the Middle East
Coauthor(s)

Raven, P.V.

Publication Date

2004

Journal/Publisher

International Journal of Entrepreneurship & Small Business

Additional Information

1(1/2), 121-135

An exploratory study of influences on retail service quality: A focus on Kuwait and Lebanon.
Coauthor(s)

Raven, P.V

Publication Date

2004

Journal/Publisher

Journal of Services Marketing

Additional Information

18(3), 198-214

Family-owned Avantor Technology experiences growing pains: Walking the tightrope.
Coauthor(s)

Goffinet, R., Smith, G.E., & Wang, K

Publication Date

2002

Journal/Publisher

Journal of Entrepreneurship Education

Additional Information

5, 91-103

Global franchising in emerging and transitioning economies
Coauthor(s)

Alon, I., & Falbe, C.M

Publication Date

2002

Journal/Publisher

International Journal of Business and Economics

Additional Information

2(1), 332-343

CafŽÕ Americana
Coauthor(s)

Finn, L., Miller, M., Lunden, E., Beckham, M., Takahashi, S., & Hansen, J.

Publication Date

2000

Journal/Publisher

Journal of Entrepreneurship Education

Additional Information

3, 94-105

The ethical orientation of entrepreneurial Russian managers
Coauthor(s)

Sommer, S.M & Gubman, B.L

Publication Date

2000

Journal/Publisher

Applied Psychology: An International Review

Additional Information

49(4), 688-708

Reinforcement of core values: A case study at a medium-sized electronics manufacturing plant
Coauthor(s)

Johnson, J.A

Publication Date

1999

Journal/Publisher

Work Study

Additional Information

48(1), 21-24

NAFTA and franchising: A comparison of the situational factors affecting perceptions of business success in Canada, Mexico, and the United States
Coauthor(s)

Falbe, C.M., Kumar, A.

Publication Date

1998

Journal/Publisher

Journal of Business Venturing

Additional Information

13(2), 151-171

Starbucks International enters Kuwait
Coauthor(s)

Raven, P & Al-Mutair, N

Publication Date

1998

Journal/Publisher

Journal of Consumer Marketing

Additional Information

15(2), 191-197

The ethical orientation of U.S. small business decision makers: A preliminary study
Coauthor(s)

Birch, N.J

Publication Date

1997

Journal/Publisher

Journal of Small Business Strategy

Additional Information

8(2), 41-51

The case of the elegant shoplifter, Shuwaikh, Kuwait
Coauthor(s)

Raven, R., & Al-Bisher, F

Publication Date

1996

Journal/Publisher

Franchising Research: An International Journal

Additional Information

1(3), 43-45

Locus of control and entrepreneurship in the Russian Republic
Coauthor(s)

Kaufmann, P.J & Bushmarin, N

Publication Date

1995

Journal/Publisher

Entrepreneurship Theory and Practice

Additional Information

20(1), 43-56

Cross-cultural management: A personal view
Publication Date

1994

Journal/Publisher

Cross Cultural Management: An International Journal

Additional Information

1(2), 10

Internal-external control with Russian students: Perceptions of personal control among future Russian business leaders
Coauthor(s)

Kaufmann, P.J, Robicheaux, R.A., & Bushmarin, N

Publication Date

1994

Locus of control and its impact on Russian entrepreneurship
Coauthor(s)

Kaufmann, P.J., Robicheaux, R.A., & Bushmarin, N.

Publication Date

1994

Journal/Publisher

The Sociological Studies

A comparison of Russian and American factory quality practices
Coauthor(s)

Pooley, J.,

Publication Date

1994

Journal/Publisher

Quality Management Journal

Additional Information

1(2), 57-70

What do Russian managers really do? An observational study with comparisons to U.S. managers
Coauthor(s)

Luthans, F.& Rosenkrantz, S.A

Publication Date

1993

Journal/Publisher

Journal of International Business Studies

Additional Information

24(4), 741-761

Changing performance among Russian retail workers: Effectively transferring American management techniques
Coauthor(s)

Sommer, S.M., & Birch, N

Publication Date

1993

Journal/Publisher

Journal of Organizational Change Management

Additional Information

6(2), 34-50

Managing Russian factory workers: The impact of U.S.-based behavioral and participative techniques
Coauthor(s)

Luthans, F., & Sommer, S.M

Publication Date

1993

Journal/Publisher

Academy of Management Journal

Additional Information

36(1), 58-79

Hospitality Russian style: Nine communication challenges
Coauthor(s)

Swerdlow, S

Publication Date

1992

Journal/Publisher

Cornell Hotel and Restaurant Administration Quarterly

Additional Information

33(6), 64-72

Application of the Premack principle of reinforcement to the quality performance of service employees
Coauthor(s)

Bernstein, D.J., & Luthans, F

Publication Date

1992

Journal/Publisher

Journal of Organizational Behavior Management

Additional Information

13(1), 9-32

Quality performance in our world: What fast service should really mean
Publication Date

1990

Journal/Publisher

Florida International University Hospitality Review

Additional Information

8(1), 41-46

A descriptive model of managerial effectivenes
Coauthor(s)

Luthans, F & Taylor, L

Publication Date

1988

Journal/Publisher

Group & Organization Studies

Additional Information

13(2), 148-162