Research

The Impact of Abusive Supervision on Employees’ Customer Orientation and Job Performance: Roles of Contingent Reward and Contingent Punishment

Journal Article
Coauthor(s)

Yang, Zhiyong, Fernando Jaramillo, Yonghong Liu, Rong Huang, and Weiling Ye

Publication Date

September 17, 2020

Journal/Publisher

European Journal of Marketing

Dr. Zhiyong Yang

Professor and Department Head

Department of Marketing, Entrepreneurship, Hospitality & Tourism Bryan 441-B z_yang4@uncg.edu 336-334-3763